Terms & Conditions

Pre Order

- Customers require to pay 20% of sales amount as a deposit.

- Customers can cancel the pre order unless if the item is not customized products such as kitchen system, system wardrobe or curtains. In this case, we will ask a pre purchase agreement to customers.

 

RETURNS/REFUND and Warranty

- Fully refundable or exchangeable all purchase in 7 days from the date of purchase except opened box items, customized pre-ordered items and damaged by customers(Shipping cost excluded). All policy will follow under NZ Consumer Guarantee Act.

- All products come with 1 year warranty. It covers product quality and safety issue. However, we do not cover defected items by customer misuse, assembly fault and unauthorized modifications.

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